Frequently Asked Questions

What is AED Sentinel?

AED Sentinel is a technology-based remote AED monitoring system, designed and built by Readiness Systems, the nation’s leading AED program compliance expert. AED Sentinel uses internet-connected hardware that keeps a watchful eye on your AEDs, along with an associated software platform and an intuitive user dashboard for monitoring, alerts and reporting.

Why do I need AED Sentinel?

Industry standards, AED laws and manufacturer guidelines make automated external defibrillator (AED) owners responsible for ensuring their life-saving devices are ready to work every time they are needed. The only question is if and how they actually get done. 

Today’s reliance on human AED inspectors leads to a high rate of non-compliance, meaning large numbers of AEDs go uninspected or poorly maintained for long periods of time. As a result, more than 1 in 5 AEDs may not be ready for use (over 800,000 potentially unready AEDs in the U.S.). The consequences? Increased risk of AED failure, avoidable sudden cardiac death and lawsuits.

Who should use AED Sentinel?

Any organization with AEDs can benefit from the ease of ownership AED Sentinel provides.

What makes and models of AEDs does AED Sentinel work with?

AED Sentinel works with all current AED makes and models installed in wall-mounted cabinets. As of now, these include:

  • Cardiac Science Powerheart G5 AED
  • Cardiac Science Powerheart AED G3 Plus
  • Defibtech Lifeline AED
  • Defibtech Lifeline AUTO AED
  • Defibtech Lifeline View AED
  • HeartSine Samaritan PAD 300P
  • HeartSine Samaritan PAD 350P
  • HeartSine Samaritan PAD 360P
  • HeartSine Samaritan PAD 450P
  • Philips HeartStart FRx AED
  • Philips HeartStart OnSite AED
  • Physio Control LifePak CR Plus AED
  • Physio Control LifePak CR2 AED
  • Zoll AED Plus

Have another AED model? Contact us. If we can support it, we’ll be happy to add it to this list!

Do my AEDs need to be in cabinets for AED Sentinel to work?

Yes, AED Sentinel monitoring hardware is installed in AED cabinets where it keeps a watchful eye on your AEDs.

What if my AED cabinet is plastic or non-metallic?

No problem. We’ll send you stick-on metal cabinet plates that will allow you to easily install AED Sentinel hardware.

What type of batteries does AED Sentinel use?

AED Sentinel does not require a fixed power source. Rather, AED Sentinel hardware uses 8 long-lasting, off-the-shelf AA alkaline batteries that you can easily replace.

Do I need to get IT department approval or involvement to use AED Sentinel?

No! Your IT team will love to hear that AED Sentinel securely transmits data via a cellular network, completely independent of your enterprise network. So, there’s no need to bother IT for approvals and there are no complicated Wi-Fi setup challenges!

What tools do I need to install AED Sentinel?

None! AED Sentinel was designed to enable AED program managers to quickly self-install and foolproof their AED programs in minutes. All AED Sentinel hardware components attach magnetically to your AED cabinets.

How often does AED Sentinel check my AEDs?

AED Sentinel is always keeping a watchful eye on your AEDs. With daily checks, along with 24/7 automated monitoring of your AEDs and accessories, AED Sentinel has you covered.

What types of AED Sentinel notifications will I receive?

AED Sentinel’s 24/7 automated monitoring alerts you to:

  • AED cabinet door open
  • AED service required
  • AED batteries and pads require replacement
Will AED Sentinel tell me when my batteries or pads need to be replaced?

Yes! AED Sentinel will alert you when AED batteries and pads are approaching the end of useful life and require replacement.

Do I need to continue visually inspecting my AEDs?

No! AED Sentinel eliminates the need for any human visual inspections. That said, once AED Sentinel alerts you to a required action, AED response and maintenance interventions remain your responsibility.

What if I am already using a third-party AED program management tracking system?

No problem. AED Sentinel can be used in partnership with your existing AED program management tracking system.

Who is the team behind AED Sentinel?

AED Sentinel is brought to you by Readiness Systems, the nation’s leading AED program compliance expert. We wrote the national AED Program Design Guidelines that define industry standards, and now we bring technology-based services and solutions to help organizations of all sizes with their AED program readiness and compliance.

How do I buy AED Sentinel?

AED Sentinel is available through a wide variety of Readiness Systems partners, including equipment distributors, training organizations, program management companies, cabinet makers and others. Contact your trusted vendor to see if they are an authorized AED Sentinel distributor, or contact us for a quick distributor referral so you can purchase AED Sentinel today.

How do I get help if I have a question?

Please contact us with any of your questions. We’ll keep a watchful eye out for you!

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